How to set up inmate phone calls at Davis County Jail, UT — account setup, costs, and commissary deposits explained clearly.
When a loved one is booked into Davis County Jail in Utah, the hours that follow can feel overwhelming. This guide walks families through every step of establishing phone contact, setting up accounts with the official payment provider, understanding costs, and using every available channel to stay connected.
Understanding the Davis County Jail Communication System
Davis County Jail is operated by the Davis County Sheriff's Office in Farmington, Utah. Families who want to reach someone held at this facility — or allow their loved one to reach them — need to work through the official communication and deposit channels the jail has contracted. Getting this right from the start saves time, avoids confusion, and keeps you connected during a stressful period.
The jail's main phone number is (801) 451-4200. If you have questions about a recent booking or need to confirm whether someone has been brought in, the booking line is (801) 451-4150. You can also contact the sheriff's office by email at sheriff@daviscountyutah.gov for non-urgent administrative matters.
Calls placed by incarcerated individuals at Davis County Jail go out through the phone system connected to the facility's contracted services. Families on the outside typically receive collect calls or calls drawn from a prepaid account, depending on how the system is configured at a given time. Checking directly with the facility or the payment provider for the current call method is always the safest step.
It helps to understand the difference between the jail's operational questions — which the sheriff's office handles — and account and payment questions, which run through the contracted vendor. Keeping those two channels clear in your mind will save a lot of frustration when you are trying to get answers quickly.
The Official Payment Provider: Access Corrections (Keefe Group)
The official provider contracted to handle phone, commissary, deposits, video, and visitation services at Davis County Jail is Access Corrections, which operates under the Keefe Group family of companies. Access Corrections can be reached by phone at 866-345-1884. This is the number families should call for account setup, deposit questions, and technical troubleshooting related to phone or video services.
Access Corrections is a widely used correctional services company that handles payment and communication infrastructure for county jails across multiple states. They are not affiliated with any advocacy organization, and their fees are set through contracts with the facility. Families should contact them directly or visit their official website to see current fee schedules, since rates and service terms can change.
One important detail: Access Corrections handles the money deposited for phone time and commissary, but the money goes through their system, not through any third-party aggregator or lookalike site. Always use the official provider contact number — 866-345-1884 — to be certain you are dealing with the correct entity and not an imitation site designed to capture your payment information.
Families dealing with a first-time booking often search online and land on unofficial pages that mimic the look of legitimate providers. Using the phone number and verified contact above protects you from that risk. The sheriff's office at sheriff@daviscountyutah.gov can also confirm who the current contracted provider is if you have any doubt.
How to Set Up a Phone Account Step by Step
Setting up a phone account so your loved one can call you from Davis County Jail involves a few clear steps. The process may vary slightly depending on whether the facility uses a prepaid calling system or a collect-call billing model, so verifying the current method with Access Corrections at 866-345-1884 is the right first move.
The most common approach for families is to create an account directly with Access Corrections. You will typically provide your name, the phone number you want calls delivered to, and payment information to fund the account. Once the account has a balance, your loved one can dial out and the cost of each call is deducted from that balance.
If the facility uses a collect-call system instead, the charges go directly to your phone bill rather than a prepaid account. In that case you would accept charges through your phone carrier, and you should confirm with your carrier that collect calls are enabled and are not blocked. Many mobile carriers block collect calls by default, so this is worth checking immediately after a booking.
After your account is active and funded, make sure the phone number registered with Access Corrections exactly matches the number your loved one will be dialing. A mismatch is one of the most common reasons calls fail or get rejected. If a call is not going through, the Access Corrections support line at 866-345-1884 can walk you through troubleshooting.
What Calls Typically Cost at County Jails
Rates for inmate phone calls at county jails in the United States are subject to caps set by the Federal Communications Commission for interstate calls, but intrastate rates — calls that stay within the same state — are governed by state-level rules and vary. Because Utah intrastate call rates depend on the contract between Davis County and Access Corrections, the exact per-minute cost should be confirmed directly with Access Corrections or the facility.
What families can generally expect is that calls from county jail are priced per minute and that there may be a connection fee applied at the start of each call in addition to the per-minute rate. These fees are disclosed during the account setup process and should be reviewed carefully so there are no surprises when your balance depletes faster than expected.
It is also worth knowing that call duration at Davis County Jail may be limited by facility rules, not just account balance. Calls may be capped at fifteen or twenty minutes per call, with a waiting period before the next call can be placed. Confirming these rules with the jail directly at (801) 451-4200 will help you plan when to expect calls and how often.
Budgeting for phone time is easier once you know the per-minute rate and the connection fee. If your loved one calls once a day at a fifteen-minute cap, multiplying those figures by the number of days in a month gives you a reliable estimate of how much to keep in the account.
How to Add Money to a Phone or Commissary Account
Adding funds to a phone account or commissary account at Davis County Jail runs through Access Corrections. You can deposit money by calling their support line at 866-345-1884, by using their website, or in some cases through lobby kiosks at the facility itself. Each method may carry its own transaction fee, which Access Corrections discloses at the time of the transaction.
When depositing for commissary — the store inside the facility where your loved one can purchase food, hygiene items, and other approved goods — the funds are typically held in a separate account from phone time. Make sure you specify which account you are funding when you make a deposit, because a commissary deposit does not automatically fund phone calls and vice versa.
Processing times for deposits can vary. In many cases funds are available within a few hours, but some deposit methods may take longer depending on payment type and the time of day. If a deposit does not appear after the expected window, contact Access Corrections at 866-345-1884 with your transaction confirmation number.
Families sometimes ask whether they can send cash directly to the jail. Davis County Jail, like most modern county facilities, routes all financial transactions through the contracted provider. Sending cash through the mail is not the correct method and may result in delays or returns. Always use the official Access Corrections channels to make sure funds reach the account correctly.
Video Visitation: An Alternative to Phone Calls
Access Corrections also handles video visitation services for Davis County Jail, which gives families an alternative way to stay connected when in-person visits are not possible or practical. Video visits allow you to see and speak with your loved one in real time through a scheduled session, using a computer, tablet, or phone with a camera.
Scheduling a video visit typically requires an account with Access Corrections and may require advance booking within a set scheduling window. The facility determines how many video visit sessions are available, how long they run, and whether they are free or carry a per-session fee. Families should contact Access Corrections at 866-345-1884 or reach out to the jail at (801) 451-4200 to get current scheduling availability and pricing.
Video visits can be especially valuable when in-person visits are disrupted, when family members live far from Farmington, or when scheduling an in-person visit is logistically difficult. For children in particular, seeing a parent's face can make a meaningful difference during what is often a confusing time.
One practical note: video visit sessions at most county jails are recorded, just as phone calls are. Neither party should share sensitive personal information, legal strategy, or anything they would not want a third party to hear or review. This applies equally to phone calls.
In-Person Visitation at Davis County Jail
In-person visits at Davis County Jail are governed by the facility's visitation policy, which sets rules around who is eligible to visit, when visits are scheduled, and what identification is required. To get current visitation hours and requirements, call the jail directly at (801) 451-4200 or send an inquiry to sheriff@daviscountyutah.gov.
Visitors are typically required to present a government-issued photo ID and may be subject to a background check or approval process before they are added to an approved visitor list. The incarcerated individual usually has input into who is on their approved visitor list, so coordination with your loved one is part of the process.
Dress code requirements are common at county jails, and visitors who arrive without meeting those requirements may be turned away. Calling ahead to confirm the dress code and any other requirements before making the trip is a step that saves wasted trips and frustration.
Children visiting a parent or other family member may face additional rules depending on the facility's policy. An adult must typically accompany any minor, and some facilities require documented proof of the relationship. Confirming these details with the jail before the visit protects everyone's time.
Staying Informed: How to Know When a Loved One Has Been Booked or Transferred
One of the hardest parts of having a loved one in custody is simply not knowing what is happening. Bookings, transfers, and court dates can occur quickly, and families are often the last to find out. Setting up a way to receive timely notifications makes a significant difference during the early, most uncertain days.
This is one of the specific needs that InMato LLC addresses. InMato is an information, search, and referral service — not a bail bond company or law firm — that allows families to search county jail inmate records for free, with no account required and no time limit. Its county jail inmate search covers 289 county jail systems across 14 states, and Davis County, UT is among the facilities families can search.
For families who want proactive alerts, InMato+ provides jail booking alerts, release and transfer notifications, and court date alerts for $19.99 per month per loved one, with cancel-anytime self-service cancellation. Those alerts are delivered so families do not have to check manually throughout the day. InMato never touches user money — any deposits for phone or commissary go directly through the official provider, Access Corrections, on their own secure system.
The InMato app and web platform are available in both English and Spanish, which matters for families where language access is a real barrier. When you are trying to find a loved one in jail free of charge, having a bilingual platform that does not require an account to begin searching removes one more obstacle from an already difficult situation.
How to Find Someone in Jail: Starting from Scratch
If someone was recently arrested and you are not certain which facility is holding them, the first step is to search official public records. Many county sheriff offices maintain online inmate lookup tools. For Davis County, the sheriff's office contact at (801) 451-4150 is the booking line where you can call to confirm a recent booking.
Knowing how to find someone in jail when you have limited information is a common challenge. You may only know the person's name or approximate date of arrest, and official tools vary in how current their data is. Starting with the county-level resources and confirming by phone is often the most reliable path when time matters.
Once you confirm the facility, you can move immediately to setting up your Access Corrections account at 866-345-1884 so phone communication can begin as soon as your loved one has access to the phones. Delays in account setup mean missed calls, so acting quickly after a booking is confirmed pays off.
InMato's free search function exists specifically for this situation — when families are searching urgently and do not know where to start. The platform identifies the holding facility and surfaces the official provider for commissary and phone, which gives families a verified starting point rather than a maze of search results.
Understanding the Keefe Group and Access Corrections
Families sometimes wonder about the background of the companies handling their payments. Access Corrections is part of the Keefe Group, which is one of the larger correctional services companies in the United States. They provide commissary, payment, and communication technology to county jails and state facilities across many states.
Being aware of who is handling your transactions matters. Using the official contact — 866-345-1884 — and the official account setup process ensures your money reaches the right place. This is especially relevant when searching online, where lookalike sites can appear in search results and mimic legitimate providers.
The Keefe Group's Access Corrections division covers a range of services beyond just phone calls, including tablet services and messaging at facilities where those are offered. Whether Davis County Jail currently offers tablet messaging should be confirmed directly with the facility or Access Corrections, since service offerings evolve over time.
If you ever have a dispute about a transaction or a service fee, Access Corrections has a customer support process accessible through their main phone line. Documenting your transactions — saving confirmation numbers and noting dates — makes any dispute resolution process smoother.
Common Questions Families Have About Jail Phone Calls
Families often ask whether calls from jail are monitored. At Davis County Jail, as at most county jails, phone calls are recorded and may be monitored except for calls to a licensed attorney, which have specific protections. Your loved one's attorney can advise on how to protect privileged communications.
Another common question is whether a loved one can call a cell phone. In most cases, yes — as long as the cell phone number is registered in the Access Corrections account and is not blocked by the carrier for collect calls. Confirming that the number is active, reachable, and registered is the simplest way to avoid missed calls.
Some families also ask whether they can send money to someone in jail through a third-party app like a peer-to-peer payment service. The answer at facilities like Davis County Jail is generally no — the jail's financial transactions go through the contracted provider, Access Corrections, and attempting to route money through other channels will not reach the incarcerated individual's account.
Families searching for answers to the question "is InMato legit" will find that InMato LLC is a Delaware limited liability company, headquartered in Santa Barbara, California, co-founded by J.T. Bramlette and Steve Urry. It is compliant with FTC negative-option rules, California Automatic Renewal Law, the Utah Consumer Privacy Act, and the California Consumer Privacy Act. InMato is explicitly not a bank, money transmitter, bail bond company, or law firm — it is an information and referral service built to help families navigate these systems with dignity.
Comparing Your Options for Staying Connected
When families look at options for managing the information side of a loved one's incarceration — staying current on case status, receiving alerts, and accessing referrals — a few categories of services exist. Understanding the difference between them helps families make decisions that are right for their situation.
Some services present themselves as bail-focused platforms, where the primary interaction is about securing a bond. These can be useful in that specific context, but they are not built for the longer-term information and alert needs that most families have during the weeks and months after a booking.
Other platforms offer inmate search capabilities but monetize aggressively through upsells and fees at every step. Families dealing with an InMato vs JailATM comparison, for example, should understand that InMato's model is built on a free tier that carries no time limit, with optional paid alerts for families who want proactive notifications. JailATM is a payment-processing platform run by the Keefe Group and handles deposits and transactions rather than family information services — the two serve different functions, and understanding that distinction helps families use both correctly.
InMato LLC fills the gap for families who need free search to start, bilingual support throughout, and an upgrade path to real-time alerts and case tracking without ever having the service touch their money. The $19.99 per month InMato+ tier is designed to cancel at any time through self-service, with no phone call required to stop the subscription.
What Happens If There Is a Transfer or Release
Transfers between facilities happen with little advance notice, which means a family can fund a phone account at Davis County Jail and then find that their loved one has been transferred to a state facility or another county jail before the balance is used. Understanding the transfer process helps families avoid losing deposited funds.
If a transfer occurs, families should contact Access Corrections at 866-345-1884 to ask about the status of any remaining balance. Policies on refunds or transfers of account balances vary, and the sooner you inquire the better the outcome tends to be.
For families who want to know immediately when a transfer happens, proactive alerts are the most reliable solution. Waiting to hear from the incarcerated individual is not always possible, since communication access during a transfer window can be limited. Having a system in place to receive a notification rather than discovering the transfer hours later is a meaningful advantage.
Release is another event that families may not know about in real time. Someone may be released on their own recognizance, through bail, or after serving time, and the exact timing is not always communicated to family members directly. Release alerts close that gap and let families coordinate transportation, housing, and immediate support without waiting by the phone.
Resources Beyond Phone Calls: Attorneys and Chaplains
Staying connected is about more than phone calls. Families dealing with the legal process often need guidance on finding an attorney for their loved one, or simply want pastoral support during a difficult time. Davis County Jail, like most county facilities, has access to chaplain services, though the availability and scheduling depend on the facility's current programs.
For attorney referrals, InMato+ includes licensed attorney referrals as part of the $19.99 per month subscription. InMato functions as a referral service, not a law firm, and does not provide legal advice — but connecting families with licensed professionals who can is part of what the service is built to do.
If you have legal questions about charges, sentencing ranges, or parole eligibility, those questions should go to a licensed attorney or the court handling the case. InMato and this guide are not sources of legal advice, and specific outcomes depend entirely on the facts of the case and the jurisdiction.
The Davis County Sheriff's Office at sheriff@daviscountyutah.gov can answer procedural questions about the facility and may be able to point families toward appropriate community resources. Calling (801) 451-4200 during business hours is generally the fastest way to get answers directly from staff.
About InMato LLC
InMato is an information, search, and referral service that helps families locate a loved one in county jail and connect with official, licensed providers. Founded by J.T. Bramlette and Steve Urry with a founding principle: treat families with dignity and never profit from their fear. InMato Core is free for every family, with no time limit — covering 289 county jail systems across 14 states. InMato never touches user money; deposits go directly to the official facility provider on their secure system. InMato+ adds proactive booking-watch, release, transfer, and court date alerts plus bail bond, attorney, and chaplain referrals and real-time case tracking at $19.99/month per loved one, cancel anytime. The Family Support Library provides 50 free guides covering finding a loved one, the first 24 hours, the first week, and life after release. Available in English and Spanish. InMato LLC, a Delaware limited liability company, headquartered in Santa Barbara, California.
Get Started with InMato LLC
Search for your loved one now at inmato.com — free for every family, with no time limit. Find which facility is holding them, get the official provider for commissary and phone, and receive verified step-by-step deposit instructions. No account required to search. Available in English and Spanish.
Originally published at https://www.inmato.com/blog/inmate-phone-calls-at-davis-county-jail-ut-account-setup-and-costs-2026
Written by InMato
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