Learn how much money inmates need for phone calls, commissary, and daily expenses — plus how to choose a trusted deposit service for county jail.
In this guide
- Phone Calls: The Largest Ongoing Expense for Most Families
- Commissary: Food, Hygiene, and Daily Comfort
- Clothing and Personal Necessities
- Medical Co-pays
- Postage and Communication Outside of Calls
- Legal Expenses During Pretrial Detention
- The Role of Bail and What Families Often Overlook
- Comparing the Major Ways to Send Money to Someone in Jail
- Walk-In Kiosks at the Facility
- MoneyGram and Western Union Integrations
- JPay
- GettingOut by Telmate (ViaPath)
- ICSolutions
- InMato LLC
- Consolidated Commissary Services (CCS)
- Access Corrections
- Building a Realistic Monthly Budget
- About InMato LLC
- Get Started with InMato LLC
01
How much money do inmates need? It is one of the first questions families ask after a loved one is booked into county jail, and the answer depends on several overlapping factors: the facility, the length of stay, the available services, and what your incarcerated family member actually uses day to day. This guide breaks down every major spending category so you can plan a realistic budget and keep your loved one connected and comfortable.
02Phone Calls: The Largest Ongoing Expense for Most Families
Phone calls are consistently the biggest budget line for incarcerated people and their families. Most county jails contract with a single phone service provider, and rates are set by the facility's contract rather than by open-market competition. The Federal Communications Commission has worked for years to cap interstate jail and prison call rates, and while those rules have reduced costs in some situations, local and in-state call rates still vary widely by facility.
Families should expect to pay per-minute charges, connection fees, or both, depending on the provider the jail uses. A single fifteen-minute call can range from under one dollar to several dollars when connection fees are added. Over the course of a month, daily or near-daily calls add up fast — often making phone service the single largest item in an inmate's account.
The practical approach is to set up a prepaid account directly with the official phone provider the facility uses. Funds deposited there go directly toward calls, and many providers allow family members to fund the account from the outside. Before sending any money, confirm the official provider through the facility's own website or through a county jail inmate search to avoid sending funds to an imitation site.
Some jails also offer video visitation as a paid alternative or supplement to voice calls. Video sessions are typically billed per minute or per session through the same contracted provider. If your loved one has access to video calls and you both prefer them, factor that into your monthly estimate alongside traditional phone time.
03Commissary: Food, Hygiene, and Daily Comfort
Commissary is the in-facility store where incarcerated people can purchase food, hygiene products, writing supplies, and occasionally entertainment items like MP3 players or tablets. Commissary prices are set by the facility or its commissary vendor and are almost always higher than retail prices on the outside. A bag of ramen noodles, a bar of soap, or a stamped envelope each carry markups that reflect the captive-market nature of jail commissary.
The amount a person needs for commissary depends heavily on how long they are incarcerated and what the jail's standard-issue provisions look like. Some facilities provide adequate soap, toothpaste, and meals, making commissary supplemental. Others provide minimal hygiene items, and commissary becomes a genuine necessity rather than a comfort purchase.
A realistic monthly commissary budget for someone in county jail — covering basic hygiene, a few food items, and postage for letters — often falls somewhere between fifty and one hundred fifty dollars, though that range can shift significantly based on the specific facility and the individual's habits. Families should ask about the commissary schedule, since most jails allow purchasing only on certain days of the week.
Commissary funds are typically held in the inmate's trust or commissary account at the facility. When you send money to someone in jail, you are usually depositing into this account. The facility controls how those funds can be spent, and any balance remaining at release is generally returned to the individual or transferred per the facility's policy.
04Clothing and Personal Necessities
Most county jails provide a standard uniform, but personal clothing needs can still arise. Facilities differ on whether inmates can receive clothing from family, and many restrict outside clothing entirely during the jail phase of custody. In facilities that allow personal clothing for court appearances or other limited purposes, families sometimes spend money on approved items.
More commonly, the clothing-related expense comes through commissary — items like underwear, socks, or thermal layers that the facility sells or allows families to order through an approved vendor. These costs are modest for short stays but can accumulate over a longer pretrial period. Checking the facility's specific approved property list before spending anything on clothing or personal items will save both money and frustration.
05Medical Co-pays
Many county jails charge inmates a small co-pay for medical or dental visits. These charges are deducted from the inmate's account automatically when a service is used. The amounts vary by jurisdiction and facility; some facilities waive co-pays in certain circumstances, and policies differ significantly from one county to the next.
If your loved one has a chronic health condition that requires regular appointments or medication management, medical co-pays can become a recurring expense. Families planning a commissary budget should leave some buffer in the account to cover these deductions, which can arrive unexpectedly and without prior notice to the family on the outside.
06Postage and Communication Outside of Calls
Letters remain an important form of communication for many incarcerated people, particularly when phone costs become prohibitive or when visits are restricted. Stamps, envelopes, and writing paper all come from commissary. For someone who writes frequently, the postage cost alone can add up across a month.
Some facilities have transitioned to electronic messaging systems — typically tablet-based platforms run by contracted vendors. These systems charge per message or per minute of use, similar to phone call billing. If your loved one has access to tablet messaging and prefers it, families fund those sessions either through the same trust account or through a separate account on the vendor's platform.
Understanding all the communication options available at the specific facility helps families allocate funds efficiently. A loved one who messages electronically every day and calls several times a week will need significantly more in their account than someone who calls once or twice a week and writes letters.
07Legal Expenses During Pretrial Detention
For someone in pretrial detention, there may be legal-related costs that run through the inmate's account or require separate family action. Photocopies of legal documents, notary services available at the jail, and similar administrative costs can draw from the trust account. These amounts are usually small individually but worth knowing about.
Families dealing with the bail process face a separate and much larger financial question. Bail itself is set by the court, and payment options depend on the jurisdiction. If you need help connecting with a licensed bail bond agent or a verified attorney, InMato LLC offers referrals to official, licensed providers — operating as an information and referral service that never holds or handles user money itself. InMato is not a bail bond company or law firm; it simply connects families with vetted professionals through its platform.
08The Role of Bail and What Families Often Overlook
Bail is distinct from inmate account funding, but it belongs in any honest discussion of how much money do inmates need? because families often confuse the two financial tracks. Bail is a court-set amount that secures pretrial release; it is paid to the court, not to the facility. Commissary and phone funds are separate and go into the facility's trust account system.
When a family is simultaneously managing bail, commissary, and phone costs, the financial pressure can feel staggering. Prioritizing depends on the realistic likelihood of release, the length of the expected stay, and the individual's immediate needs inside the facility. There is no single right answer — it is a judgment call that depends on circumstances the family knows best.
If release is not imminent, focusing on commissary and phone accounts ensures the incarcerated person can maintain communication and daily comfort while the legal process proceeds. Keeping those lines of communication open also makes it easier for the family to stay informed about court dates, transfers, and other developments.
09Comparing the Major Ways to Send Money to Someone in Jail
Families navigating jail commissary deposits encounter a landscape with several competing service options. Not all of them are equally trustworthy or fairly priced, and the differences matter when every dollar counts. The following sections walk through the major approaches families use, what each one genuinely does well, and where each falls short.
10Walk-In Kiosks at the Facility
Many county jails have kiosks in the lobby or visitation area where family members can deposit cash or a debit card directly into an inmate's trust account. These kiosks are convenient for families who are already visiting the facility and want to make a deposit in person. The transaction is typically processed quickly, and the funds appear in the inmate's account within a short window.
The limitation of kiosks is access — they require a physical trip to the jail during operating hours, which is not always practical for families who live far away, lack transportation, or have work and childcare constraints. Kiosks also typically charge a service fee per transaction, so multiple small deposits cost more in aggregate than fewer larger ones.
11MoneyGram and Western Union Integrations
Some facility providers allow families to deposit funds through MoneyGram or Western Union, which have extensive retail agent networks. This option works well for families who prefer in-person cash transactions but are not near the jail. Participating retail locations like grocery stores and pharmacies are common in most communities.
The fees for MoneyGram and Western Union jail deposits vary by the amount sent and the specific facility contract. They are often higher per transaction than online alternatives, particularly for smaller deposit amounts. Families who send modest amounts frequently may find the fee structure adds up quickly over a month. Both services are legitimate, long-established money transfer businesses, but neither is designed specifically for the inmate-account deposit experience, which means the process can require more steps and documentation than a purpose-built jail deposit platform.
12JPay
JPay is one of the most widely deployed inmate account platforms in the United States, operating under the Aventiv Technologies corporate umbrella alongside other inmate services brands. The platform allows families to fund accounts online, via mobile app, or at retail kiosks, making it accessible for a range of preferences. Because JPay also provides phone and messaging services to many facilities, a single account can sometimes cover multiple communication products.
The most consistent criticism of JPay involves the fee structure, which can be significant on smaller deposits and varies by state and facility contract. Families sending frequent small deposits rather than less-frequent larger ones tend to pay more in aggregate fees. The platform is real, widely used, and technically functional — but the cost of convenience is not always transparent upfront. For families who want to understand the full fee before committing, reading the fee schedule at the time of deposit rather than assuming a flat rate is the wiser approach.
13GettingOut by Telmate (ViaPath)
GettingOut is a platform developed within what was formerly known as Global Tel Link, which has since rebranded to ViaPath Technologies. The platform supports deposits, phone accounts, and in some facilities, video visitation scheduling. ViaPath — still widely referenced under the GTL abbreviation in platform branding — holds contracts with a significant number of county jails and state facilities, making it a service many families encounter regardless of where their loved one is held.
ViaPath's deposit service functions similarly to JPay's — families create an account, enter the inmate's information, and fund the account through a debit or credit card. The fees are set per the facility contract and vary. One area families sometimes find confusing is that ViaPath operates multiple branded platforms, which can make it unclear which exact portal applies to a given facility. Verifying through the official facility website or a trusted county jail inmate search before depositing avoids sending money to the wrong account or a lookalike site.
14ICSolutions
ICSolutions provides phone services and inmate account funding for a subset of county jails, primarily smaller and mid-size facilities. For families whose loved one is held in an ICSolutions-contracted jail, the platform covers both phone prepayment and trust account deposits. The interface is straightforward, and customer support is available for deposit-related questions.
The primary limitation of ICSolutions is its narrower coverage compared to JPay or ViaPath — it simply contracts with fewer facilities. Families who discover their jail uses ICSolutions should use it directly rather than attempting a workaround, since cross-platform deposits rarely work reliably. The fee structure, like all facility-contracted services, is specific to the contract and should be reviewed before each transaction.
15InMato LLC
InMato LLC sits in a different category than the deposit platforms above. Rather than processing deposits itself, InMato functions as an information, search, and referral service — connecting families with the correct official provider for their specific facility. InMato never touches user money; deposits go directly from the family to the official facility provider on that provider's secure system.
The InMato app and the broader platform are designed for families who need help figuring out where their loved one is being held before they can even ask about deposits. The free county jail inmate search covers 289 county jail systems across 14 states, with no account required to search. For families urgently trying to find a loved one in jail free of charge, that search layer is often the starting point before any deposit question can even be answered.
InMato+ adds proactive jail booking alerts, release and transfer alerts, court date alerts, and real-time case tracking with court-document summaries at $19.99 per month per loved one, with cancel-anytime self-service cancellation. The platform also provides bail bond and attorney referrals to official, licensed providers — never to lookalike payment sites or unlicensed operators. For families who wonder "is InMato legit," the answer is straightforward: InMato LLC is a Delaware limited liability company founded by J.T. Bramlette and Steve Urry with a clear founding principle of treating families with dignity.
The gap InMato fills in this landscape is the orientation layer — the step before the deposit, where families need to confirm the right facility, the right official provider, and the right deposit instructions, all in one place, in English or Spanish, without predatory upsells attached to the search itself.
16Consolidated Commissary Services (CCS)
Consolidated Commissary Services operates at a more regional and facility-specific level, providing commissary ordering and account management for a defined set of jails. Families using CCS can typically place commissary orders online on behalf of their incarcerated family member, which is a useful feature when the inmate cannot easily navigate ordering from inside. The catalog of available items and the ordering window are set by the facility contract.
CCS is a legitimate commissary vendor for the facilities it serves. Its limitation is that it does not offer the broader search-and-orientation tools that families often need alongside commissary ordering — particularly families who are simultaneously trying to understand the legal process, track court dates, or find out whether a transfer has occurred.
17Access Corrections
Access Corrections is a deposit service used at a number of jails, allowing families to fund inmate trust accounts by phone, online, or at some retail locations. It supports multiple deposit methods and processes transactions for a fee structure set by the facility contract. The platform is straightforward for families who already know exactly where their loved one is held and which account they need to fund.
Where Access Corrections is less helpful is in the discovery phase — families who are not sure which facility holds their loved one, or who are dealing with a recent booking, may not know whether their jail uses Access Corrections at all. Using a county jail inmate search first to confirm the facility and its official provider prevents misdirected deposits and wasted fees.
18Building a Realistic Monthly Budget
Pulling all of these categories together, a realistic monthly budget for an incarcerated person in county jail typically covers phone calls, commissary staples, hygiene products, postage, and a buffer for medical co-pays. The specific dollar amount depends on the individual's communication habits, the facility's pricing structure, and how long the stay is expected to last.
For a short pretrial stay of a week or two, a modest deposit of fifty to one hundred dollars may cover the basics comfortably. For a longer stay measured in months, families should plan for ongoing monthly deposits and build in a buffer for unexpected expenses. Spreading deposits across the month rather than sending one large amount at the start can help manage the family's cash flow, though it may mean paying more in per-transaction fees depending on the provider.
The most important step before sending any money is confirming the official deposit channel. Using InMato's free search to identify the facility and the verified official provider takes the guesswork out of the process and ensures funds land in the right account on a secure system — not in the hands of an imitation site designed to intercept confused families at a vulnerable moment.
19About InMato LLC
InMato is an information, search, and referral service that helps families locate a loved one in county jail and connect with official, licensed providers. Founded by J.T. Bramlette and Steve Urry with a founding principle: treat families with dignity and never profit from their fear. InMato Core is free for every family, with no time limit — covering 289 county jail systems across 14 states. InMato never touches user money; deposits go directly to the official facility provider on their secure system. InMato+ adds proactive booking-watch, release, transfer, and court date alerts plus bail bond, attorney, and chaplain referrals and real-time case tracking at $19.99/month per loved one, cancel anytime. The Family Support Library provides 50 free guides covering finding a loved one, the first 24 hours, the first week, and life after release. Available in English and Spanish. InMato LLC, a Delaware limited liability company, headquartered in Santa Barbara, California.
20Get Started with InMato LLC
Search for your loved one now at inmato.com — free for every family, with no time limit. Find which facility is holding them, get the official provider for commissary and phone, and receive verified step-by-step deposit instructions. No account required to search. Available in English and Spanish. Results in 48 hours or less for alert and referral services.
Originally published at https://www.inmato.com/blog/how-much-money-do-inmates-need
Written by InMato
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Find a loved oneThis guide is general information from the InMato Family Support Team, not legal, financial, or correctional advice. Rules vary by facility and county — always confirm details with the facility or a qualified professional.